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Terms & Conditions

Web Site Terms of Use

We do not guarantee that this web site will be compatible with all customers' PCs.
The web site is dynamic and regularly updated. Products and prices are subject to change.


Our terms and conditions comply with current legislation, including the new Distance Selling Regulations and are designed to ensure that all of our customers can shop easily and with confidence at Todmorden Tourist Information Centre.


All prices are in £ sterling, inclusive of VAT and exclusive of delivery charges. You may pay by any of the credit and debit cards shown on the page, or by cheque. We are under no obligation to accept your order. Prices, offers and products are subject to availability and may change at any time prior to acceptance of your order.

Accepting Orders and Security

When you place an order we will treat it as an offer to buy. If we accept your order, we will display a confirmation/acceptance page with your order number, at which point we make a legal contract with you.
However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.
In deciding whether to accept your order we may use the information you have given to us, or we already hold about you.

Cancellations and Returns

You may normally cancel your purchase if you notify us either within 14 days of delivery.
If there is a fault or some other defect with your product(s) you may return it to us within 28 days for a replacement or refund. This does not apply to faults caused by accident, neglect or misuse.

We will send you returns instructions.

Your product must be complete, unused 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned in the original box, with packing and accessories.
We will refund the money paid by means of crediting the amount paid on the payment card used for the original transaction, or with a cheque.

Return of faulty goods within 28 Days

If there is a fault with your product (or other defect with your order) you may return the product within 28 days of delivery for replacement or refund:
We will replace the product or refund your money when:
the product is otherwise in 'as-new' condition;
the product is complete with the original box and the packaging;

Our promise to replace or refund products does not apply to faults caused by accident, neglect or misuse.
Where goods are refunded due to fault or other defect, we will refund delivery charges.
Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions, and no amendments will be accepted by us.
These terms and conditions only cover websites owned and operated by Kirklees Council. Any links within these sites to other web sites are not covered by this policy and we accept no responsibility or liability for the content of websites that are not under our control.
These terms and conditions do not affect your legal rights. is a trading name/styles of Todmorden Information Centre Trust, 15 Burnley Road, Todmorden, OL14 7BU


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